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Reviewing Reports at Desk

Service Business Benchmark

Answer the five questions below and we will share with you best-in-class capital equipment service business metrics, as well what we believe are the areas you may want to focus on. We do not share individual company's information and the advice is free!

Please select one choice for each question below.

1.How often do your sales teams quote service at point of sale?
2. What is your service contract capture rate at point of sale?
3. What percent of all service contract eligible instruments are under contract?
4. What is the average gross margin on your service contracts?
5. What percent of your service revenue comes from service contracts?

We will send the metrics and the advice to the email provided.

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